Effective as of August 11, 2026

ILMED Privacy Policy

Ilmed LTD ("Ilmed LTD" or the "Company") is committed to protecting your privacy as a user of the website www.ilmed.co.il in accordance with the Protection of Privacy Law, 1981. This privacy statement describes how we collect, use and store your personal information, as well as the options available to you regarding the use of that information.

Your access to the website or use of the Company's services — such as browsing the website, signing an agreement, or speaking with a Company representative — constitutes consent to this privacy policy, including the collection, storage and use of your information. Providing information is voluntary and is done only with your consent. The Company may amend this privacy policy, and any change takes effect immediately upon publication on the website or notification to clients. A person who provides information about a third party declares and confirms that they do so lawfully and with that party's consent.

What we collect on the Company's website and in our information systems

• Identifying data: first name, last name, ID number, date of birth, gender.
• Contact details: email, phone, address.
• Medical information: medical records, summaries, test results, medical opinions.
• Additional information: inquiries, requests, complaints, clarifications, statistical data.
• Information about the client's family members.
• Browsing habits and IP address.

How information is collected

• Use of the Company's services.
• Use of the website, and through other websites that provide advertising services to the Company.
• Conversations and/or meetings with Company representatives.
• Correspondence with the Company.
• Signing a service agreement.
• Completing forms.
• Browsing data: "Google Analytics", targeted advertising technologies.

Use of information

The Company collects information about inquirers and clients in accordance with the Protection of Privacy Law, 5741-1981, for the purposes of its business activity, including operating the website and providing its services.

The information is used for the following purposes:

Service management, including:

• Use in future inquiries: contact details and documentation of inquiries.
• Improving the services offered in line with clients' needs and wishes.
• Providing ongoing service and support.

Communication with clients:

• Sending promotional messages by email.
• Making contact for customer service and/or market research purposes, whether or not explicit consent was obtained.
• Offering targeted advertising, products and personalized services.
• Adapting the website and advertisements to browsing habits and areas of interest.

Improving the Company's website:

• Collecting anonymous statistical information: analysis of browsing data, user behavior and areas of interest.
• Analyzing browsing data and inquiries: ensuring uninterrupted operation, detecting faults, improving user experience.
• Ensuring continuous operation of the website: availability, security, data backup and routine maintenance.
• Adapting content and advertising to relevant topics: according to preferences, areas of interest and browsing habits.

Additional purposes:

• Developing new products and services: analyzing data, identifying needs and developing new solutions.
• Exercising and/or protecting the rights of the Company and third parties: protection against misuse, data theft, copyright infringement and unlawful activity.
• Compliance with legal requirements: transferring information to authorities, complying with laws and regulations, cooperating with authorized bodies.
• Information security: protection against breaches, data theft and misuse.

Important to note

• The Company may transfer your information to third parties for marketing purposes, subject to obtaining your consent.
• You may at any time opt out of receiving direct mailings or targeted advertising by sending an unsubscribe request to info@ilmed.co.il.
• You may at any time refuse the transfer of your information to third parties.
• Withdrawing this consent will not affect the use of your information for other purposes, such as managing your account on the website.

Transfer of information to third parties and outside Israel

The Company may transfer information to third parties, both in Israel and abroad, for various purposes: realizing the Company's objectives; contacting clients, including sending information, advertising content and direct mailings; transferring information to external suppliers in order to receive services such as website maintenance, operation of information systems, hosting services and information management systems; cooperation with suppliers and service providers; and compliance with legal requirements, legal proceedings or court orders. The Company will transfer information only in accordance with this privacy policy and legal requirements.

Transfer of information outside Israel: the Company may transfer information outside Israel, where the level of privacy protection and information security may differ. In such cases the Company will take measures to ensure an appropriate level of protection for the information.

Data collection using various technologies

The Company may use various technologies to collect data about how you use the website, either directly or through third parties.

These technologies include:

• Cookies: small files sent to your device by the website, allowing it to recognize you and store information about your preferences.
• Third-party technologies: such as Google Analytics, used to collect statistical data about how the website is used.

Data collected using these technologies may be used for the following purposes:

• Improving the browsing experience — adapting the displayed content to your personal preferences and remembering your settings, such as language and display.
• Correct operation of the website — data verification, information security.
• Analyzing statistical data — understanding how the website is used and improving website performance.
• Marketing — showing relevant advertisements to people who have previously visited the website.

It is important to note that cookies do not give us access to your computer or to any information about you other than the data you actively choose to share with us.

You may choose to accept or decline cookies. Most browsers allow you to adjust at any time the extent to which the browser uses cookies.

Information security and disclaimer of liability

The Company makes every possible effort to protect the information security of its users; however, there are risks of intrusion into its databases. Accordingly, the Company does not guarantee that the website and its information systems will be fully protected against unauthorized access to information, and it is not liable to users for any damage that may be caused to them as a result. In addition, the Company is not liable for any direct, indirect or consequential damage that may be caused to you as a result of the disclosure, transfer or use of your information without authorization and in violation of the law. We strive to ensure that the personal information you provide through our website remains protected. To prevent unauthorized access to personal data, we act in accordance with up-to-date physical, financial, electronic and administrative procedures to protect and secure the information we collect online. Nevertheless, it is important to understand that no website is 100% protected against break-ins, hacking attacks and hardware or software vulnerabilities caused by force majeure events such as lightning strikes, earthquakes and the like.

Contact

Questions regarding the privacy policy, the processing of information and/or access to information should be sent to info@ilmed.co.il.